Legal
Legal Disclosure
Specified Commercial Transaction Act (特定商取引法に基づく表記)
| Business Name | pono LLC (pono合同会社) |
|---|---|
| Representative | Yuki Kondo, Representative Director |
| Address | Risona Kudan Building 5F, 1-5-6 Kudanminami, Chiyoda-ku, Tokyo 102-0074, Japan |
| Phone | Disclosed without delay upon request. Please contact us at support@ponoand.com. |
| support@ponoand.com | |
| Services | Accommodation services at private villas in Okinawa Prefecture, Japan |
| Pricing | As displayed on the website (tax included). Cleaning fees are shown separately at the time of booking. |
| Additional Costs | Cleaning fee (varies by property, displayed during booking) |
| Payment Method | Credit card (via Stripe) |
| Payment Timing | Full payment is required at the time of booking confirmation. |
| Service Delivery | Accommodation is provided from the check-in date specified in the confirmed reservation. |
| Cancellation Policy | Varies by accommodation plan. Specific cancellation terms and applicable refund percentages are displayed during the booking process. |
| Refunds | Refunds after check-out are not available. For cancellations before check-in, the applicable cancellation policy applies. |
| Vacation Rental License | pono 118: Hokuhoken No. R6-102 (北保第 R6-102号) pono 02: Hokuhoken No. R5-96 (北保第 R5-96号) |
This disclosure is made in accordance with Japan's Specified Commercial Transaction Act (特定商取引法). Last updated: March 2026.